TERMS & CONDITIONS

General Terms

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Nesters Liquor Store’s relationship with you in the context of this website. The term “Nesters Liquor Store” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Nesters Liquor Store’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Canada

WINE SPECIFIC CONDITIONS

 

LEGAL REQUIREMENTS

  • You must be 21 years of age or older, to order or receive alcoholic beverages from Nesters Liquor Store in British Columbia, Canada
  • Receipt of shipments containing alcoholic beverages requires it to be received by an adult (a person 19 years of age or older who is not intoxicated)
  • Wines purchased from Nesters Liquor Store is not for resale, and are for personal consumption only
  • You must be of legal drinking age to accept the delivery of wine. Wine shipments will not be left unattended

CREDIT CARD CHARGES

  • Orders are by credit card only. We accept Visa, MasterCard, and American Express

MINIMUM PURCHASE

  • No minimum purchase is required for pick up, local deliveries or FedEx shipments made within BC

WINE IS A DELICATE COMMODITY

  • Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment
  • Nesters Liquor Store is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment
  • When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser

SHIPPING / DELIVERY TIME

  • Between Klang Valley- 90Minutes
  • Outstation – 7 days to 10 days

DELIVERY POLICY

  1. All deliveries are only within Malaysia. Street names and POS code must be correct and accurate.
  2. NO P.O. Box or International addresses.
  3. If the packaging seal is opened or damaged, DO NOT accept the parcel.
  4. If you are not at home to receive your purchased order, please contact the carrier service (courier service) within a stipulated timeframe for next deliveries or pick up.
  5. If the order is not collected within the stipulated time, the order may be disposed and there shall not be any refund for the amount purchased for that order.
  6. We deliver each order to one delivery address within Malaysia.
  7. By completing an order through the site, you agree that you are 21 years of age or older and that you will be present to accept the delivery of alcoholic beverages. You agree that you will not be intoxicated when receiving delivery of such products. If you are sending a gift, you agree that the recipient is an individual 21 years of age or older.
  8. All deliveries including alcoholic beverages must be accepted by the account holder, who is capable of proving that he or she is 21 years of age or older and can provide a valid form of government issued identification at the time of delivery.
  9. All deliveries including alcoholic beverages must be accepted by the account holder, or who is capable of proving that he or she is 21 years of age or older and can provide a valid form of government issued identification at the time of delivery.

SHIPPING CHARGES

  1. A shipping & handling fee for every transaction for local delivery unless otherwise stated. * (the fee is subject to change by the management without prior notice).
  2. STRICTLY NO REFUND for shipping & handling charges.

DELIVERY LEAD TIME

* Delivery lead time for Orders to arrive (after processing and packing) is as follows:- Klang Valley: 90 Minutes
Peninsular Malaysia: 7 – 8 business working days.*
Sabah & Sarawak: 8 – 10 business working days.*

*subject to courier service’s changes.

Return / Replacement/ Refund

  1. Return, refund and replacement are not accepted once the order has been received by a verified customer/recipient if the incorrect item is delivered or the item is spoiled, contaminated or consumed by the customer unless the customer lodge a complaint through the complaint form within 7 days.
  2. All returns must be done in accordance with the instructions set out herein below. We are not obliged to agree to any return unless all such instructions are followed to our satisfaction. Should we agree to the return, we will deliver the replacement Product to your specified address.
  3. You may return the product(s) to the delivery company at the moment they deliver the product(s) to you when you:
    1. Receive a faulty or damaged Product.
    2. Receive a Product that is not as advertised on the site. c) Wrong Product is delivered.

Risk and Property of the Goods

  1. Risk of damage to or loss of the Product shall pass to you at the time of delivery or if you wrongfully fail to take delivery of the Product, at the time when we have tendered delivery of the Product.
Contact us

+603-2022 4008
+6017-8471010
sales@mansionbwineboutique.com
www.mansionbwineboutique.com

Open Hours

Daily: 10am - 9pm

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Visit Us

50, Leboh Ampang, City Centre, 50100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

 

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